Troubleshooting
I cannot scan my QR Code
How to check that you have the correct eSIM activated / enabled
How can I tell if my eSIM is installed?
I have installed my eSIM but my home SIM has stopped working
My iMessage has stopped working after installing my eSIM
How do I set up my APN?
Problems with slow internet connection or slow internet speed
Can't connect my eSIM on iOS/iPhone
"Unable to Complete Cellular Plan Change" Error Message
What should I do if my device is network locked?
“This code is no longer valid” error
What is PDP Authentication Failure?
Can’t connect my eSIM on Android
“Cellular Plans From This Carrier Cannot be Added” Error Message